Responsible Gaming at SpinBet Casino

At SpinBet Casino New Zealand, we are committed to providing a safe and enjoyable gaming environment for all players. While gaming is an exciting form of entertainment, we recognise that for some individuals, it can become problematic. Our goal is to encourage responsible gambling practices and ensure our platform remains a positive space for players.

1. Gambling Responsibly

We believe that gambling should always be fun and never become a financial burden. To help maintain a healthy gaming experience, we encourage all players to:

Set a budget for how much you’re willing to spend and stick to it.
Only gamble with money you can afford to lose.
Take regular breaks from gaming to maintain control over your habits.
Use our tools to set limits and keep track of your gambling activities.
Never gamble to escape from problems, stress, or emotions.

If you ever feel that your gambling is becoming a problem, please use the available responsible gaming tools or seek external help.

2. Responsible Gaming Tools

To help you keep track of your gaming habits, we offer a range of tools that allow you to manage your gambling effectively:

2.1 Deposit Limits

You can set daily, weekly, or monthly deposit limits to control how much you spend. This feature helps you stay within your budget and keep gambling fun.

2.2 Session Limits

You can set a time limit for each gaming session. After the session ends, you will be automatically logged out. This tool encourages regular breaks and helps prevent excessive gambling.

2.3 Loss Limits

Set limits on how much you’re willing to lose during a gaming session. This ensures that you don’t exceed your set loss threshold and helps you maintain control over your spending.

2.4 Cooling-Off Periods

If you feel the need to take a break, you can choose a cooling-off period, during which you’ll be temporarily restricted from accessing your account. This allows you to reflect on your gaming habits and return when you feel ready.

2.5 Self-Exclusion

If you believe you are experiencing a gambling problem, SpinBet allows you to self-exclude from the platform for a specific period, ranging from several days to months. During this period, you will not be able to access your account or make deposits.

3. Seeking Help

If you or someone you know needs help, we’re here to support you. We offer a variety of resources and can direct you to external organisations that provide assistance:

3.1 SpinBet Support

You can always reach out to our customer support team at s[email protected] for advice and help with setting limits, self-exclusion, or other responsible gaming options.

3.2 External Help Resources

We recommend contacting one of the following organisations if you or someone you know needs support with problem gambling:

Gambling Help New Zealand – Visit gamblinghelponline.org.nz for confidential support and assistance.
Gambling Therapy – Visit gamblingtherapy.org for 24/7 support, resources, and forums for players.
Lifeline New Zealand – Call 0800 543 354 for confidential support.

These organisations can offer professional advice, support, and treatment for those who need help.

4. Protecting Minors

SpinBet Casino New Zealand is committed to preventing underage gambling. We have strict age verification measures in place, and only players over the age of 18 are permitted to use our platform. If you are underage or someone you know is attempting to gamble underage, please contact us immediately.

5. How We Support You

We take the responsibility of ensuring that all players can enjoy a secure and controlled gaming experience. Our customer support team is available to assist you with any responsible gaming concerns, and we encourage all players to use the tools available to manage their gambling activities.

If at any time you feel that gambling is becoming a problem for you, please don’t hesitate to reach out. Your well-being is our top priority.

Providers